As senior advisor, Bill focuses specifically on the broad areas of customer satisfaction, alternative fuels, product quality, new products and safety within Group Trucks Sales & Marketing (North and South America). Bill acts as the liaison to Operations, Advanced Technology, and other Volvo Group units to ensure that we deliver quality products, and that we are on top of the emerging natural gas market for heavy-duty trucks.
Bill has been senior vice president – product management for the Mack and Volvo truck brands since March 2011, and prior to that he led the customer satisfaction group in support of both brands. With more than 20 years of experience with Mack and Volvo, and a total of 43 years in the trucking industry, Bill has unique insight in delivering products for the 21st Century, most notably, alternative fuels.
